💡 General Questions
The Support Starter Kit is a free 4-part subscription, provided every other month, designed for young adults with cancer. It helps the patient feel more connected and supported during treatment. The subscription begins with a welcome kit, followed by three themed kits to be shared with the patient’s selected supporters.
To be eligible, the patient must:
- Be 18–39 years old
- Live in the U.S.
- Be newly diagnosed (within the last 6 months) or currently in active treatment
- Be able to read and understand English (kits are only available in English at this time)
As part of the eligibility process, the form may request contact information for a health professional to verify treatment status. Once the patient is confirmed eligible, they’ll have the opportunity to invite up to 3 supporters to be part of the Support Starter Kit experience
Each kit includes helpful information and fun, supportive activities that encourage connection between the patient and their supporters. Every delivery is designed to be something they can enjoy together, whether they are side‑by‑side or staying connected from a distance.
🧑⚕️ For Health Professionals
You can refer a patient directly through our website using a brief eligibility form. Once submitted, we’ll take care of the rest. The patient will receive a welcome message and their first kit shortly after confirmation.
If the patient completes the form first, we’ll reach out to the listed health professional to confirm their eligibility before shipping the first kit.
In addition to the patient’s information, you’ll be asked to provide your name, clinic name, work email, phone number, and confirm that the patient meets the eligibility criteria. A preview of the questionnaire can be viewed here.
👩🦰 For Patients
🧑🤝🧑 For Supporters
Yes. The patient can choose the same supporter or different supporters for each of the three themed kits after the initial welcome kit.
No. Kits are completely free for both the patient and the supporters, thanks to funding from donors and sponsors.
🔐 Privacy and Security
Yes. Only the information needed to deliver kits and communicate updates is collected. It is never sold or shared with third parties.
Some general information is requested to confirm eligibility and personalize the experience. No medical records or sensitive health data are collected. and all information is handled with care in accordance with our [Privacy Policy].
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