b-there App Privacy Policy

Privacy and Cookie Policy

Effective Date: August 1 2022

B-present Foundation (“B-present,” “us” or “we”) operates the B-present.org website and mobile applications as a free online service (this “Service”) to help families and friends stay connected and supported during a health challenge.

Our Commitment to Transparency

B-present is committed to providing the information you need to make informed choices about the ways you use our Service. This Privacy and Cookie Policy describes the personal information we collect when you use our Service. It also describes how we use the personal information you share with us and some of the steps we take to protect your privacy.

By using the Service, you agree to the terms of this Privacy and Cookie Policy, and our Terms of Use.

International Privacy and Consent

By submitting your personal information to us, you are consenting to the processing of your personal information in the United States. B-present is located in the United States and all data related to the Service and individual Sites (as defined below) is collected and processed by B-present in the United States. Your personal data will therefore be transferred to, processed and stored in the United States which may be outside of the country where you live.

Personal Information and Privacy Settings

When you use our Service, you may be creating and maintaining a personal, individual account on behalf of yourself or another person (“Individual Site”) or visiting and posting to an Individual Site created by someone else. By their very nature, these Individual Sites contain some personal information about the subject of the Individual Site and other individuals. For this reason, we allow the creator of an Individual Site to control the access to their Individual Site via an invitation only process. Access to certain activities is further filtered based on your assigned role by the Individual Site. 

Assigned Roles and Site Access

Your Individual Site is  accessible “By Invitation Only.” In addition, if you want to limit who sees certain requests for support, you can further limit access by only choosing specific individuals or groups that see your request.

Discoverability: How People Find Your Site

Your site is not visible to anyone other than those individuals you have invited to have access to (and have accepted your invitation). Every member of connection network, including the creators of Individual Sites and all users are responsible for maintaining the confidentiality of the website address of an Individual Site in accordance with the subject’s wishes.

What Information is Collected by B-present?

The lawful basis for collection of the information described in this section is your consent, as necessary to fulfil a contract with you, our legal obligations, and our legitimate business interests.

Information You Volunteer. B-present collects the personal information you and others knowingly and voluntarily provide when you use our Service on our Site or through our mobile application, for example, the personal information you provide when you create or post content on an Individual Site, or contact our customer care personnel. “Personal information” means information about an identified or identifiable individual. Examples of personal information include your name, your email address and email username, social media channels, address, and your photograph. Only your name and email address are required. All other fields are optional when registering and updating your account.

Google User Information. If you choose to register for or sign into the Site using Google, B-present will access, collect, and store certain personal information associated with your Google User Account, including your first name, last name, email address, and profile picture. 

Information Collected from Your Mobile Device. When using our mobile application, we will collect your device type and the operating system you are using to create aggregate statistics in order to improve our mobile application.

We do not ask you for access or track any location-based information from your mobile device at any time while downloading or using our mobile application or services.

Information Sent to Us by Your Web Browser. (applies only when you access our website) We collect information that is sent to us automatically by your web browser and through our mobile application. This information typically includes your IP address, the identity of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. Please check your browser if you want to learn what information your browser sends or how to change your settings. Generally, we do not link the information provided by your browser to information that identifies you by name.

More About IP Addresses. An “IP address” is a unique number that is automatically assigned to your computer when you connect to the Internet. It is used to identify your computer’s “location” in cyberspace, so that the information you request can be delivered to you. If you use a dialup connection or a connection that assigns dynamic IP addresses, your computer will be assigned a new IP address each time you connect to the Internet. If, however, your computer is permanently connected to the Internet using a static IP address, the IP address assigned to your computer will generally be the same each time you use your computer.

IP addresses do not include your name, email address or other information that identifies you personally, but in some cases, they can be used to identify you. For example, we may link your IP address to account information that identifies you personally. We may also provide your IP address to our third-party service provider who can use it to identify your state and zip code. This gives us valuable demographic information about the individuals who use the Service. The third-party service provider is bound by contract to use the IP addresses we provide only for this purpose. In addition, if, for example, we suspect fraud or a threat to the security of the Service, we may share our server logs – which contain IP addresses – with the appropriate investigative authorities, who could use that information to trace and identify individuals.

How b-present Uses Cookies and Similar Technologies

The following only applies when users access our website. We use “cookies” and other web technologies to collect information and support certain features of the Service on our Site. For example, we may use these technologies to:

  • Collect information about the ways people use the Service – which pages they visit, which links they use, and how long they stay on each page;
  • Estimate the number of visitors using the Service;
  • Recognize when you return to use the Service;
  • Support the features and functionality of the Service – for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits; and
  • Personalize your experience when you use the Service.

Some of these cookies are strictly necessary cookies. These cookies are required for the service to function. The service will not function properly without them. These cookies include session or persistent cookies. Other cookies are not required for the site to operate but provide information that helps us understand usage of our site to provide a better user experience.

Types of cookies we use:

Session cookies: Session cookies are stored on the user’s device temporarily and are deleted when the user ends their session. We use session cookies to pass information back and forth between pages of our application only.

Persistent Cookies: Persistent cookies are stored on the user’s device until they expire, even after the browser is closed. We use persistent cookies for authentication and remember me capability to keep a user from having to login every time they use the site.

Third Party Cookies: Third Party cookies are installed for the user by third parties that track usage and activity information to improve the user experience and provide site usage information for us.

If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. You may also deactivate our cookies as soon as you leave the Service. Although you are not required to accept our cookies when you visit the Service, if you set your browser to reject cookies, you will not be able to use all of the features and functionality of the Service.

The use of cookies by our partners, tracking utility company, and service providers is not covered by our privacy statement. In some instances, we have access or control over these cookies. Our partners, tracking utility company, and service providers use session ID cookies to track site visitor data and facilitate our partnerships.

We may also use third-party vendors, such as Google Ad Words, Bing Ads and/or Yahoo Gemini, to promote our Services online. These ad network partners may display our promotions or information regarding our Services on other websites based on your internet usage. Any information that these third parties collect via cookies will not be linked to your personally identifiable information.

If you wish to opt-out of targeted promotions based on your internet usage, you may opt-out by going to http://www.networkadvertising.org/managing/opt_out.asp. By completing this opt-out request, you will still receive online advertising, but it will not include targeted promotions based on cookies and online analytics.

How Do We Use the Personal Information We Collect Through the Site?

Generally, B-present does not use any personal information posted in content on an Individual Site, except to provide our Service to you, your friends and your family. We may use the personal information we collect through the Service:

  • To provide the information you request;
  • To contact you regarding your use of the Service;
  • To send you news and information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
  • To invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);
  • To better understand your needs and interests;
  • To improve the content, functionality and usability of the Service;
  • To provide you with a personalized experience when you use the Service;
  • For any other purpose identified in an applicable privacy notice; and
  • For any other purpose identified in a click-through agreement or other agreement between B-present and you.

Google User Information. If you choose to register for the Site using Google, B-present will use your Google User Information to facilitate the registration process. You will have the option to modify or delete any Google User Information pulled into the Site during the registration process.

Survey Information. From time to time, we may post a survey on the Service, if we have your contact information and your consent, we may send you a questionnaire or survey. Your participation in any survey is always voluntary. We compile statistical information from the responses to our surveys. These statistics do not identify you personally. These statistics help us understand the needs and preferences of the groups we serve and improve the content and functionality of the Site as well as Individual Sites.

Email Communications from the Site. We will occasionally send you information about products, services, newsletters and promotions on our Service. You can sign up for these emails from us on our site. Out of respect for your privacy, you must opt in to receive these types of communications. If you opt in and later decide  you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at [email protected]. We offer an opportunity to opt-out of certain communications in your account, or you may contact us at [email protected] or B-present 7875 Highland Village Pl, STE B102-215, San Diego, CA 92129 to opt-out.

Notifications from the Mobile Application. When using our mobile application, the only notifications you will receive are associated with updates from other individuals that you invited or have invited you (and you accepted) For example, you will be notified when you are invited to an individuals site as part of their network of support.

How Does b-present Share Personal Information With Others?

B-present does not share, sell or disclose personal information collected through the Services, except as specifically disclosed in this Privacy Policy.

Individual Site Creators. If you engage with an Individual Site, we may share your name and email address with the creator of the site. For example, we provide your name and email address to the creator of an Individual Site on which you post content or on which you choose to receive notifications. 

Invite Others. If you choose to share an Individual Site through our Site or mobile application, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. B-present does not store this information and collects this information for the sole purpose of sending this one-time email.

Third-Party Vendors. B-present stores personal information collected through our Service on third-party service providers systems, generally through the use of their software as a service or infrastructure products. This information, while stored on their systems is generally not available for the third-party service provider to access. B-present also uses third party service providers to process and manage various functions where the service provider does have access to your personal data as part of their ability to provide the service to B-present. Examples include our payment processing systems. These companies are required by contract to keep your personal information confidential and may only use it to provide services on our behalf..

Business Transfers. Your personal information may be transferred to a successor organization if, for example, we transfer the ownership or operation of our Service to another organization or if we merge with another organization. If such a transfer occurs, the successor organization’s use of your personal information will still be subject to this Privacy Policy and the privacy preferences you have expressed to us.

Compliance with Laws and Protection of Our Rights and the Rights of Others. We may disclose your personal information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your personal information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of our Service; to enforce or apply our online Terms of Use or other agreements; or to protect our own rights or property or the rights, property or safety of our Users or others.

Statistics. B-present shares statistical information about the use of our Service with our donors, sponsors and partners. This information does not identify any individual personally.

Research. B-present may share non-personally identifiable information from the Service with third parties for research purposes.

Single Sign-On. You can log in to our site using sign-in services such as Facebook, Google, or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our signup form.

Testimonial. We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or deactivate your testimonial, you can contact us at [email protected].

Blog/Forum. Our Site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. Our Terms of Use govern what may be posted on blogs and community forums. To request removal of your personal information from our blog or community forum, contact us at [email protected]. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to deactivate or delete your account or request that we no longer use your information to provide you services, contact us at [email protected]. By providing this information in any form, you consent that this information loses its right for future deletion. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Sensitive Personal Data?

Sensitive Personal Data. Sensitive personal data is a subset of personal data which includes, but is not limited to, information revealing race, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, or information that concerns health, sexual orientation, genetic, biometric data or criminal allegations (convictions or otherwise). In general, b-present will not collect sensitive personal data from its users unless you voluntarily provide such information as part of your use of the Service. Providing sensitive personal data is entirely optional. By providing your sensitive personal data, you consent to our collection of such data. Our lawful basis for collection of this data is with your consent. If you provide this information, it may be difficult, if not impossible, to delete this information if you later desire to remove the data. By providing this information in any form, you consent that this information loses its right for future deletion.

Updating or Removing Your Personally Identifiable Information

Individuals or families on a health journey have b-present Individual Sites. If author(s) of an Individual Site have personally identifiable information changes, you may correct, update or amend it by making the change in your account and site settings. If you no longer desire our service, you may deactivate your Individual Site in site settings or ask us to deactivate it by contacting us at [email protected]. There is an option for recovery when your Individual Site is deactivated.

If you would like to permanently delete your Individual Site, you may ask us to delete it by contacting us at [email protected]. There is no option for recovery when your Individual Site is deleted.

It may take up to 90 days to delete all the activity on an account or an Individual Site. While the deletion process is in progress, the account or Individual Site is deactivated and inaccessible to you or other b-present users.

What Steps Does b-present Take to Safeguard Personal Information?

We maintain reasonable administrative, physical and technological measures to protect the confidentiality and security of your personal information. For example, we use industry standard Secure Sockets Layering (SSL) encryption to protect your profile information, as it travels over the Internet or via wireless transmission. We restrict access to our data center and our databases. We also have firewall protection in place.

Unfortunately, no website, server or database is 100% secure. Therefore, we cannot guarantee its absolute security. If information on an Individual Site is made public, we cannot safeguard or protect that information. For this reason, you should use care and discretion when you post content on a Site and never post information that can be used for identity theft purposes, such as social security numbers, bank account numbers, or credit card numbers.

Protecting Children Under the Age of Sixteen

b-present communities may include friends and family of all ages. Special care must be taken to protect children under the age of 16. For this reason, b-present does not permit children under the age of 18 to create or maintain their Sites, or to register as users.

Privacy Notices and Privacy Policy Changes

This Privacy Policy may be supplemented or amended from time to time by “privacy notices” posted on the Service. These privacy notices provide a level of detail that we cannot provide in this more general description of our privacy practices. 

This Privacy Policy describes B-present’s current policies and practices regarding the personal information we collect through the Service. Periodically, we will update or revise this Privacy Policy. If we make any changes, we will notify you by posting the revised version of this Privacy Policy behind the link marked “Privacy Policy” at the bottom of each page of the website. We will also update the “Effective Date” at the top of this page. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a prominent notice on this Site prior to the change becoming effective. You may access the current version of this Privacy Policy at any time by clicking the link marked “Privacy Policy” at the bottom of the home page of the website.

Links to Other Sites

This Service, including individual Sites, may provide links to other websites operated by third parties. Because we have no control over third-party websites, we are not responsible for the availability of those websites and do not endorse and are not responsible or liable for any content, advertising, services, products, or other materials on or available from such websites. b-present shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, advertising, services, products, or other materials on or available from such websites. This Privacy Policy does not apply to your use of third-party websites; your use of such websites is subject to the terms and policies of the owner of such websites.

Your California Privacy Rights

Access and Correction Rights. California Civil Code § 1798.83 permits users that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at [email protected].

Do Not Track Signals. The service does not respond to browsers’ Do Not Track Signals.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us by email at [email protected] or by mail at B-present Foundation, 7875 Highland Village Pl, STE B102-215, San Diego, CA 92129, Attn: Privacy and Data Protection Officer. Our use of data processors will be made upon request to [email protected].